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Ticketing Information

Box Office Information

Box Office: The Mesquite Arena Box Office is open Monday - Friday from 10:00 AM to 5:00 PM. Mesquite Arena Box Office is located on the second floor of the arena.

Event Day: On event day the Mesquite Arena Box Office is open at 10:00 AM at the outside East Box Office.

Box Office Phone Number: (972) 285-8777

Will Call Location: Will Call is located at the Mesquite Arena East Box Office.

Requirements for Picking up Tickets from Will Call: A photo ID of the person who placed the order is required to pick up tickets.

Accepted Payment Methods: Cash, Master Card, Visa.

Purchasing Tickets

Tickets can be purchased Here or at Mesquite Arena Box Office, or by phone at (972) 825-8777.

Ticket Policies

Re-Entry Policy:
Once a ticket has been scanned for entry into the Mesquite Arena, exiting and then re-entering is not allowed.

Children’s Ticket Policy:
Please refer to the event information page for that specific event.

Duplicate Tickets: Patrons with illegally duplicated tickets will not be allowed to enter the Mesquite Arena.

Lost/Destroyed/Damaged Tickets: If proof of purchase can be obtained, then the ticket can be reissued on the night of the event only with proper ID.

Refund Policy: No refunds will be made unless there was a change to the date. All refunds are done at the point of purchase
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